Legal Information

Privacy Policy

Last Updated: October 9, 2025

4 Chome-4-8 Higashigotanda, Shinagawa City, Tokyo 141-0022, Japan
Phone: +81 80-5516-0001
Email: info@selvinar.com

Our Commitment to Privacy

Reality Lab is committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Japan's Act on the Protection of Personal Information (APPI). This policy applies to all information collected through our website, services, and any related communications.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you interact with our services. This may include:

  • Contact information such as name, email address, phone number, and company details when you fill out inquiry forms
  • Project-related information including technical requirements, budget considerations, and timeline preferences
  • Communication preferences and feedback you provide through our contact channels
  • Account credentials and profile information if you create an account with us

Automatically Collected Information

When you visit our website, certain information is automatically collected through cookies and similar technologies:

  • Device information including IP address, browser type, operating system, and device identifiers
  • Usage data such as pages visited, time spent on pages, navigation patterns, and referral sources
  • Location data derived from your IP address for analytics and content localization
  • Cookie identifiers and similar tracking technologies as described in our Cookie Policy

Information from Third Parties

We may receive information about you from third-party services such as analytics providers, advertising networks, and social media platforms when you interact with our content through those channels. This information is collected in accordance with the respective third-party privacy policies and our agreements with them.

How We Use Your Information

We use the collected information for various legitimate business purposes:

Service Delivery and Communication

To respond to your inquiries, provide requested information about our XR development services, manage project communications, and deliver technical support throughout the development process.

Website Improvement and Analytics

To analyze website usage patterns, understand user behavior, identify technical issues, and improve our website functionality, content, and user experience based on aggregated insights.

Marketing and Promotional Activities

To send relevant information about our services, industry insights, and company updates. You can opt out of marketing communications at any time through the unsubscribe link provided in emails.

Legal Compliance and Protection

To comply with applicable laws and regulations, respond to legal requests, enforce our terms and conditions, and protect our rights, property, and safety as well as those of our clients and partners.

Legal Basis for Data Processing

Under GDPR and applicable data protection laws, we process your personal data based on the following legal grounds:

  • Consent: When you have given explicit consent for specific processing activities, such as receiving marketing communications or using optional cookies.
  • Contract Performance: When processing is necessary to fulfill our contractual obligations with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: When processing serves our legitimate business interests, such as improving services, conducting analytics, or preventing fraud, provided these interests do not override your rights.
  • Legal Obligations: When processing is necessary to comply with legal requirements, court orders, or regulatory obligations.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with third parties only in the following circumstances:

  • Service Providers: We work with trusted third-party vendors who assist with website hosting, analytics, email delivery, and other business operations. These providers are contractually obligated to protect your data.
  • Business Partners: With your consent, we may share information with partners for collaborative projects or joint marketing initiatives.
  • Legal Requirements: When required by law, court order, or government regulation, or when disclosure is necessary to protect our legal rights or prevent harm.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity with appropriate safeguards.

Data Security Measures

We implement comprehensive technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

  • Industry-standard encryption protocols for data transmission and storage, including SSL/TLS encryption for website communications
  • Access controls and authentication mechanisms to ensure only authorized personnel can access personal data
  • Secure server infrastructure with regular security updates, vulnerability assessments, and penetration testing
  • Employee training on data protection practices and confidentiality obligations
  • Incident response procedures and breach notification protocols in compliance with applicable regulations

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain and improve our security practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law:

  • Contact Inquiries: Information from contact forms is retained for up to three years after the last interaction to maintain communication history and service quality.
  • Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for statistical and business intelligence purposes.
  • Marketing Communications: Subscription data is retained until you unsubscribe or request deletion, plus any legally required retention period.
  • Legal Obligations: Certain information may be retained longer to comply with legal, accounting, or regulatory requirements.

Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you, along with details about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal information we maintain about you.

Right to Erasure

You can request deletion of your personal data under certain circumstances, subject to legal obligations that may require retention.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Restrict Processing

You can request limitation of processing in certain circumstances, such as when contesting the accuracy of data.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw your consent at any time without affecting prior processing.

To exercise any of these rights, please contact us at info@selvinar.com. We will respond to your request within the timeframes required by applicable law, typically within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly in accordance with applicable data protection regulations.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms to protect your information.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Upon verification, we will take steps to delete such information from our systems promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.

For significant changes that materially affect your rights, we will provide prominent notice through our website or via email where appropriate.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.